Shipping policy

Dispatch & Shipping Charges

Orders ship next business day. Business days are Monday through Friday, excluding holidays.

Free shipping is available on orders $200+. Shipping charges for orders below $200, available delivery options, and supported destinations are shown at checkout.

Delivery time depends on your destination and the carrier. Next-business-day shipping refers to dispatch, rather than next-day delivery. For questions about shipping or an order, contact support@thegrailcase.com.

Shipping, Delivery & Risk of Loss

Shipping timelines are estimates and are not guaranteed. Delays may occur due to carrier performance, weather, customs processing, or other factors beyond our control.

Title and risk of loss transfer to you once the product is delivered to the shipping carrier.

Grail Case is not liable for delays, lost shipments, or damages occurring after transfer to the carrier, except as required by law.